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Defining Success for Software Projects: An Exploratory Revelation

15. Outcomes of this Phase

There are three possible outcomes of the project analysis in this phase: move on to the next stage (the project appears to be economically sound and is a suitable PPP candidate); it is not suitable to be a PPP; or since some relevant information is missing, or there is a need to clarify some constraints or dependencies, further analysis should be undertaken.

The key outputs from the process are:

14. Screening Report

It is good practice to complete a report containing at least the following sections before entering the full appraisal process and, specifically, before committing staff and/or hiring advisors.

1. Executive summary and recommendations;

2. Project description: Outline of technical solution;

3. Needs/benefits of the project and suitability of the solution proposed;

4. PPP suitability: Justification for the use of a PPP process;

13.2. Request for Advisors

The importance of advisors in PPPs has been emphasized by Jangun and Marques (2006): [34]

“As governments transition from their role of monopoly provider of infrastructure services to setting the framework for private provision of infrastructure services, independent “third party” advisory assistance is essential to making these public-private partnerships successful.”

13.1. Capabilities Needed to Develop the Appraisal Studies

The capabilities necessary for an appraisal process can be divided into five main groups.

Technical:

  • In charge of the project’s design, with expertise in the type of infrastructure that is the subject of the contract;
  • Expertise in the technical aspects of the services involved.

Environmental:

  • In charge of environmental impacts; should provide relevant expertise/ experience in environmental analysis.

Economic:

12.2. Communication Strategy

During the Screening Phase, but not only then, successful PPP projects often make a specific effort to communicate the results of the various steps of the PPP process, as well as the decisions made during the phase, to the general public and to those specific groups with a particular interest in the project.

This communication strategy is commonly considered to be very important in order to promote engagement and soften eventual opposition to the project.

12.1. Who are the Stakeholders?

It is common to think of stakeholders as an external audience. The external audience is composed of all the stakeholders interested in the project, outside the internal scope of the government and of bidders in the procurement process. This audience includes banks, investment funds, government and multilateral funders, public service users, society in general, and the press.

12. Identifying Stakeholders and Developing the Communication Strategy: Ensuring Government Support and Managing the Stakeholders

The interaction between stakeholders, or the parties involved, has an important role in the project cycle. The main goal is not just to communicate about PPPs. Communication with stakeholders is an essential element of all projects, whether through a PPP or traditional procurement process.