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    Strategy Delivery and Commissioning
    7.4. Schedule Management in the Construction Phase
    It is crucial that the government is aware, at all relevant times, of the development and progress of the project. The most efficient way to ensure that this is done under the circumstances is by requiring the private partner to liaise with the government on a regular basis and report on progress...
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    Strategy Delivery and Commissioning
    7.5. Quality Management
    For the purposes of this PPP Guide, quality management is defined as a set of policies, processes, and procedures required for planning and execution (production/ development/ service) in the core business area of an organization. A Quality Management System (QMS) needs to integrate the various...
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    Strategy Delivery and Commissioning
    8. Change Management in the Construction Phase
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    Strategy Delivery and Commissioning
    8.1. Importance of Change Management
    One of the common questions asked about PPPs is why, despite the great development of standardized PPP contracts, so many PPP contracts are varied or amended during their term. With standardization in all areas of PPP project development and implementation, why would any form of change or amendment...
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    Strategy Delivery and Commissioning
    8.2. Changes in Ownership
    It is common for the private partner to seek to change its shareholding arrangements and thereby, its owners. Provided that such a change does not increase the risk to the government or diminish the public benefit, it should not be prohibited by the PPP contract. The following circumstances are...
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    Strategy Delivery and Commissioning
    8.3. Changes in the Scope of Works
    Scope management is essential to ensure that the project actually delivers that which the ultimate users of the project works require. The output specifications, which are set out in the PPP agreement, should take into account the government’s current, as well as future, requirements to the extent...
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    Strategy Delivery and Commissioning
    8.4. Changes Caused by External Events
    As noted, the general risk of implementing the PPP contract lies with the private partner. Exceptions to this general principle are limited to areas of specific relief such as relief events, compensation events, and force majeure events. In such cases, the PPP contract must specify the manner in...
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    Strategy Delivery and Commissioning
    8.5. Amendments and Renegotiation of PPP Contracts
    Managing the changing environment and emerging risks through amending and adapting contracts is key to de-stressing projects. As such, there are very few, if any, absolute prohibitions on amendment of PPP agreements in any jurisdiction with significant PPP projects. The European Union (EU) has one...
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    Strategy Delivery and Commissioning
    8.6. Financial Restructuring
    In troubled projects, financial restructuring may be considered. A method of dealing with a project in financial difficulty is for the PPP contract to be auctioned by the government, whereby a new bidder will pay the actual worth of the project and then continue to provide the service. This is...
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    Strategy Delivery and Commissioning
    8.7. Changes in Law during the Construction Phase
    The cost of complying with a law that is current or foreseen at the time of entering into the PPP contract is usually built into the price that the private partner bids in order to provide the services. It may, however, not be possible for the private partner to price specific costs that may arise...
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    Strategy Delivery and Commissioning
    9. Claims Management in the Construction Phase
    9.1. Importance of Claims Management A claim in the context of PPP contract management is somewhat of a misnomer. Well-structured PPP contracts allow for specific consequences for specific failures by one party to meet its obligations to the other party. These failures normally give rise to a...
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    Strategy Delivery and Commissioning
    9.2. Dealing with Extension of Time in the Construction Phase
    The private partner will have a limited set of events for which it can claim to: Extend the completion date by which the asset must be created, commissioned, and operated Extend the expiry of the PPP contract (effectively an extension to the period in which it can earn revenue from operating the...
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    Strategy Delivery and Commissioning
    9.3. Dealing with Force Majeure Events
    Force majeure events are a limited set of events which may arise during the term of the PPP contract through no fault of either party. These are best managed by the private partner. They are more severe than relief events, will typically last longer and may result in termination of the PPP contract...
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    Strategy Delivery and Commissioning
    9.4. Process of Approvals of Claims by Private Party
    A very strict process of processing claims, as listed below, must be followed. · The government must be notified of all claims within a limited period of time after the event. Claims submitted long after the event become impossible to evaluate, and the private partner will struggle to show how it...
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    Strategy Delivery and Commissioning
    10. Dealing with the Private Sector's Underperformance and Non-Compliance during the Construction Phase
    Monitoring the performance of the private partner is a primary function of the contract management team of the government. In most PPPs, the performance monitoring and reporting is done by the private partner, making the function largely one of assurance that the reporting is accurate and auditing...
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    Strategy Delivery and Commissioning
    10.1. Mechanisms for Dealing with Under-Performance and Non-Compliance
    When dealing with under-performance and non-compliance in the Construction Phase, the issue is not the standard of services provided but rather the time taken to complete the asset and the quality of the asset on completion. In general terms, the private partner is incentivized to bring the asset...
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    Strategy Delivery and Commissioning
    10.2. Mechanisms for Dealing with Late Delivery of Works
    In PPPs, liquidated damages are the preferred remedy for late service commencement. Liquidated damages are a payment representing a genuine pre-estimate of the actual losses or damages suffered if the private partner fails to achieve service commencement on time. The events giving rise to...
  • Body of Knowledge:
    Strategy Delivery and Commissioning
    11. Issue Management and Dispute Resolution during the Construction Phase
  • Body of Knowledge:
    Strategy Delivery and Commissioning
    11.1. Issue Management Procedures
    Issue management usually comes into effect when significant risks arise or materialize. The PPP contract management manual should include issue management procedures that deal with irregularities and mitigate the issues that lead to risk materialization. Conflict and issues typically occur within a...
  • Body of Knowledge:
    Strategy Delivery and Commissioning
    11.2. Dispute Resolution Procedures
    Dispute circumstances are intrinsic in any PPP construction projects and could influence the success and failure of projects, thereby generating additional costs for all parties[27] [28]. PPP construction project issues, concerns, and disputes occur as a result of numerous factors such as technical...